Service Delivery Model

All services are performed remotely and digitally. We operate on both B2B and B2C basis with international and local clients through monthly retainers, project contracts, subscriptions, and one-time purchases. No physical products are sold or shipped.

🔒 Privacy Policy

Effective Date: January 1, 2025

Freedom Ventures FZCO ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect: We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our services, or contact us. This may include your name, email address, billing information, and payment details.

Payment Information: When you make a purchase, your payment information is processed by our third-party payment processor, Stripe Inc. We do not store your complete credit card information on our servers. Please review Stripe's privacy policy at stripe.com/privacy for information about their data handling practices.

How We Use Your Information: We use your information to provide, maintain, and improve our services; process transactions; send you technical notices and support messages; respond to your comments and questions; and communicate with you about products, services, and promotional offers.

Information Sharing: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For payment data, we follow Stripe's data retention policies.

Your Rights: You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us at info@freedomlifestyleventures.com.

Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us: If you have questions about this Privacy Policy, please contact us at info@freedomlifestyleventures.com or at our address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, UAE.

📋 Terms of Service

Effective Date: January 1, 2025

Agreement to Terms: By accessing and using our website or services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our services.

Services: Freedom Ventures FZCO provides digital marketing services, business consulting, educational products, and online courses. All services are delivered digitally and remotely.

Payment Terms: Payment is required at the time of purchase unless otherwise agreed in writing. We accept payment through Stripe and other approved payment processors. All prices are in USD unless otherwise specified.

Subscriptions: For subscription services, you will be charged on a recurring basis until you cancel. You can cancel your subscription at any time through your account dashboard or by contacting us at info@freedomlifestyleventures.com.

Refunds: Refund policies vary by service type and are detailed in our Refund Policy. Digital products and completed services are generally non-refundable unless otherwise specified.

Intellectual Property: All content, materials, and intellectual property created and delivered as part of our services become the property of the client upon full payment, unless otherwise specified in a separate agreement.

User Responsibilities: You are responsible for providing accurate information, maintaining the confidentiality of your account, and complying with all applicable laws and regulations.

Limitation of Liability: Our liability is limited to the amount you paid for the specific service. We are not liable for any indirect, incidental, or consequential damages.

Termination: We reserve the right to terminate or suspend services for non-payment, breach of terms, or any other reason deemed necessary for business operations.

Governing Law: These terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved through binding arbitration in Dubai, UAE.

Contact: For questions about these Terms of Service, contact us at info@freedomlifestyleventures.com.

💰 Refund & Cancellation Policy

Effective Date: January 1, 2025

General Policy: We strive for customer satisfaction and offer refunds under the conditions outlined below. All refund requests must be submitted in writing to info@freedomlifestyleventures.com.

Digital Products & Courses: One-time purchase digital products and courses come with a 30-day satisfaction guarantee from the date of purchase. To qualify for a refund, you must demonstrate that you have engaged with the material and that it does not meet the described outcomes.

Subscription Services: Monthly subscriptions can be cancelled at any time before the next billing cycle. You will continue to have access to the service until the end of your current billing period. No refunds are provided for partial months of subscription services.

Consulting & Project-Based Services: For consulting and custom project work, refunds are available only for work not yet delivered. Completed work phases are non-refundable. Monthly retainer services require 30-day written notice for cancellation.

Processing Time: Approved refunds will be processed within 5-10 business days to the original payment method. Refunds made through Stripe may take additional time to appear on your statement depending on your bank.

Non-Refundable Items: The following are non-refundable: setup fees, completed consulting sessions, delivered digital products that have been downloaded or accessed beyond the trial period, and services rendered more than 30 days prior to the refund request.

Dispute Resolution: If you have concerns about our services or billing, please contact us first at info@freedomlifestyleventures.com. We are committed to resolving issues directly before they escalate to payment disputes.

Cancellation Process: To cancel any service or subscription, log into your account dashboard or send a written request to info@freedomlifestyleventures.com. Include your name, email address, and specific service you wish to cancel.

Contact: For refund requests or questions about this policy, contact us at info@freedomlifestyleventures.com or our business address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, UAE.